Question 1

Eligibility

Accepted Answer

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to make purchases.

Question 2

Products

Accepted Answer

All Nineth Omen products are made specifically for each customer after an order is placed. Because every item is produced to order, slight variations in color, print placement, stitching, sizing, and overall appearance may occur. These variations are normal and are not considered manufacturing defects.

Question 3

Pricing

Accepted Answer

All prices are displayed in U.S. Dollars (USD) unless otherwise stated.Prices may change at any time without notice. However, once your order has been confirmed and payment has been processed, your purchase price will not change.Applicable taxes, duties, customs fees, and shipping charges are calculated during checkout where required.

Question 4

Orders

Accepted Answer

Once an order has been placed, you will receive an order confirmation email.We reserve the right to:Cancel any order.Limit quantities purchased.Refuse service.Cancel orders suspected of fraud, unauthorized activity, or abuse.If payment cannot be verified or authorized, your order may be canceled.

Question 5

Order Changes

Accepted Answer

Because our products enter production quickly, requests to modify or cancel an order must be submitted as soon as possible. Once production has begun, we cannot guarantee that changes or cancellations can be accommodated.

Question 6

Production Time

Accepted Answer

Most orders are processed within 2–7 business days before shipment.During holidays, product launches, promotions, or periods of unusually high demand, production times may be longer. Processing time is separate from shipping time.

Question 7

Shipping

Accepted Answer

Estimated delivery times are provided for convenience only and are not guaranteed.Delivery dates may vary due to:WeatherCustoms inspectionsCarrier delaysHolidaysSupply chain disruptionsIncorrect customer informationOther circumstances beyond our reasonable controlNineth Omen is not responsible for delays caused by shipping carriers or events outside our control.

Question 8

Shipping Address

Accepted Answer

Customers are responsible for providing accurate shipping information.If an incorrect address is submitted, we cannot guarantee that the order can be corrected after production begins.If an order is returned due to an incorrect or incomplete address, refused delivery, or failure to claim the package, additional shipping charges may apply before reshipment.

Question 9

International Orders

Accepted Answer

International customers are responsible for any applicable customs duties, import taxes, VAT, brokerage fees, or other government-imposed charges required by their country.These fees are not included in the purchase price unless specifically stated during checkout.

Question 10

Tracking

Accepted Answer

Once your order ships, tracking information will be sent to the email address provided during checkout. Tracking updates are provided by the shipping carrier and may occasionally experience delays.

Question 11

Lost or Damaged Packages

Accepted Answer

If your package arrives damaged, please contact us within 7 days of delivery and include photographs of:the packagingthe shipping labelthe damaged productIf a package is confirmed lost by the carrier, we will work with our shipping partners to determine an appropriate resolution, which may include a replacement or refund at our discretion.

Question 12

Delivered but Not Received

Accepted Answer

f tracking indicates that a package has been delivered but you cannot locate it, you should first:Check around your delivery location.Ask household members or neighbors.Contact the shipping carrier.Once a package has been marked as delivered by the carrier, Nineth Omen cannot guarantee reimbursement. We will review claims individually and attempt to assist whenever possible.

Question 13

Returns & Refunds

Accepted Answer

Our Return & Refund Policy forms part of these Terms.Because most products are custom-made after purchase, returns are generally accepted only when:the wrong item was received,the product is defective,the product arrives damaged, orthere is a verified manufacturing error.Please review our Return & Refund Policy for complete details.

Question 14

Sizing

Accepted Answer

Customers are responsible for reviewing our sizing information before placing an order.Measurements may vary slightly due to manufacturing tolerances.Returns or exchanges based solely on ordering the incorrect size may not be accepted.

Question 15

Product Colors

Accepted Answer

Actual product colors may differ slightly from what appears on your screen due to monitor settings, lighting conditions, photography, and manufacturing processes.Minor color differences are not considered defects.

Question 16

Intellectual Property

Accepted Answer

All website content, including but not limited to:logosartworkgraphicsdesignsproduct namesimagesvideostextbrandingis the exclusive property of Nineth Omen and is protected under applicable copyright, trademark, and intellectual property laws.No content may be copied, reproduced, distributed, modified, or used without prior written permission.

Question 17

Prohibited Use

Accepted Answer

You agree not to:violate applicable laws;interfere with website security;submit fraudulent orders;misuse promotions or discounts;attempt unauthorized access to our systems;copy or scrape website content;impersonate another person.Violation of these Terms may result in termination of access to our website.

Question 18

Disclaimer

Accepted Answer

Our products are provided "as is" and "as available."Except where prohibited by law, Nineth Omen makes no warranties, express or implied, regarding merchantability, fitness for a particular purpose, or uninterrupted availability of the website.

Question 19

Limitation of Liability

Accepted Answer

To the fullest extent permitted by law, Nineth Omen shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:use of the website,delayed shipments,carrier delays,lost profits,data loss,interrupted business,or inability to use our products.Our maximum liability shall not exceed the amount paid for the applicable order.

Question 20

Force Majeure

Accepted Answer

Nineth Omen shall not be liable for delays or failure to perform resulting from circumstances beyond our reasonable control, including but not limited to:natural disasters;severe weather;pandemics;labor disputes;governmental actions;customs delays;transportation disruptions;internet outages;acts of war;terrorism;or other force majeure events.

Question 21

Privacy

Accepted Answer

Your use of our website is also governed by our Privacy Policy

Question 22

Governing Law

Accepted Answer

These Terms shall be governed and interpreted under the laws of the State of South Carolina, United States, without regard to conflict of law principles.

Question 23

Changes to These Terms

Accepted Answer

We reserve the right to update or modify these Terms at any time.Any changes become effective immediately upon publication on this website.Continued use of the website constitutes acceptance of the revised Terms.

Question 24

Contact Information

Accepted Answer

If you have questions regarding these Terms & Conditions, please contact us:Nineth OmenEmail: 9thomen@gmail.comWe aim to respond to all inquiries as promptly as possible during normal business hours.